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If your enquiry is regarding a technical issue, make sure you have done the following before submitting your message:

• Make sure you've read our knowledgebase in full and that your issue is not covered there.
• Visit our Downloads Section and make sure your issue is not covered in our user manual or installation manual.
• The Downloads Section contains manuals for a number of other related devices which could provide useful information.

Please note that we can not provide any support for products which we do not manufacture unless the issue is directly related to one of our own products.

For all other types of enquiry, please familiarize yourself with information contained in Ordering, Shipping, and Delivery FAQs.

When filling out the form, provide as much necessary information and lay out your problem in detail.