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Privacy Policy

HALLONPOWER is a proprietary website which we own and operate, located at www.hallonpower.com (the “Website”). We are committed to protecting and safeguarding the privacy of our Website visitors at all times.   HALLONPOWER may ask you to provide certain information by which you can be identified with when using the Website. This information will be treated according to this privacy statement.
The Website uses cookies. By using the Website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Updating this statement

HALLONPOWER may update this privacy policy by posting a new version on the Website.
You should check this page occasionally to ensure you are familiar with any changes.  We may also notify you of changes to our privacy policy by email.

What information do we collect?

The various forms of information we may collect, store and use include the following:
  • Information that you provide for the purpose of registering with the Website (including names and addresses, email addresses, telephone numbers, fax numbers).
  • Information about transactions carried out over the Website (including your order history relating to any purchases you make of our goods or services, your reward points, your return requests and wish list).
  • Information that you provide for the purpose of subscribing to our Website services (including email notifications and our newsletter subscription service).
  • Information about your computer and about your use and visits to the Website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
  • Any other information that you send to HALLONPOWER via product reviews or other means such as email.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Cookies
Your Internet browser has the in-built facility for storing small text files - "cookies" - that hold information which allows a website to recognize your account. We use cookies to save your preferences (such as language and currency) login information and keep track of items in your shopping basket. We may also use cookies to keep track of you whilst you navigate the Website, prevent fraud and increase website security and provide personalized functionality.

Cookies issued by HALLONPOWER

 

Our content providers, advertisers, payment services providers, may also send you cookies.

Cookies issued by third parties:


The Website uses Facebook, Google and Paypal plug-ins for your convenience. Interacting with the plug-ins, for example by clicking ''Like'' or ''Share', information relating to your browsing on the Website and your Facebook membership will be transmitted and stored on the Facebook company server and shared according to the parameters of your Facebook user account, under the Facebook terms of use.

You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the Website. Depending on your Internet browser you may choose to reject all or some cookies, even on a per website basis. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including our own.

You can adjust your browser privacy settings by:

  • Firefox: You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
    • Options>Privacy Tab>Tracking
      Here you can modify how websites track you.
    • Options>Privacy Tab>History
      Here you can modify the use of Cookies.
  • Internet Explorer:
    • Tools>Internet Options>Privacy Tab>Settings
      Here you can modify the use of Cookies. Click ‘Sites’ to adjust.
    • Tools>Internet Options>Privacy Tab>Location
      Here you can modify how websites gain access to information about your location.

More information about cookies can be found at http://en.wikipedia.org/wiki/HTTP_cookie.

What is the information used for?

To help us understand your needs and provide a quality service.
Other reasons may include the following:
  • Website administration.
  • Website personalisation.
  • Website enhancement.
  • Provide you with access to our Website’s services.
  • Ship to you the products that you purchased.
  • Supply to you services that you purchase.
  • Publish your feedback information on the Website.
  • Collect payments from you.
  • Send to you statements and invoices.
  • Send you email notifications pertaining to your orders.
  • Send you non-marketing generic communications.
  • (if you have specifically agreed to this) send you our newsletter and other marketing communications relating to our business or the businesses of third parties which we think may be of interest to you, by post or, by email or similar technology (with the option to opt-out).
  • Provide third parties with statistical non-identifiable information about our users.
  • Deal with enquiries and complaints made by or about you relating to our Website.
  • Keep our Website secure and prevent fraud.
  • Verify compliance with the terms and conditions and with legislation governing the use of our Website.

HALLONPOWER will not sell or publicise your information in any way unless you have specifically asked us to. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. We may however, need to share your information with our trading subsidiaries, service providers, associated organisations and agents for the purposes mentioned above.HALLONPOWER may also disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Your browser privacy settings can be used to limit the publication of your information on the Website, but be aware that this will disable some of the functionality on the Website.

Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.

Controlling your personal information

HALLONPOWER is committed to ensuring that your information is protected. HALLONPOWER will take reasonable technical and organisational precautions to prevent the unauthorised access or disclosure, loss, misuse or alteration of your personal information. HALLONPOWER stores all the personal information you provide on its secure servers.

By providing your personal information to us including any "sensitive" personal information you consent to the collection and use of any information you provide in accordance with purposes mentioned above and this privacy statement.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the Website).

Any financial information relating to electronic transactions entered into via the Website will be protected by encryption technology. However, if a financial transaction has to be completed on a third party website, such as a payment services provider (e.g. paypal), you are advised to consult with their respective privacy policy and practices. In such a case, HALLONPOWER will not be storing any of your financial information.

HALLONPOWER has taken reasonable measures to provide their customers with highly reputable payment services providers. We will share information with them only to the extent necessary for the purposes of processing payments you make via our Website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations about the practices and policies of these companies.

Your rights

You may request details of personal information which we hold about you for which a small fee may be payable. Furthermore, we may require appropriate evidence of your identity (e.g. a certified photocopy of your passport/ID card and an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may also request that we do not process your personal information for marketing purposes, by sending us an email. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Cross-border data transfers

You also consent to Information that HALLONPOWER collects may be stored and processed in and transferred between any of the countries and/or jurisdictions in which HALLONPOWER operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the Website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Other websites

This Website may contain links to other websites.
You agree that HALLONPOWER is not responsible for the privacy policies or practices of any third party.

Changes

If your personal details change or need correction, please notify us at the email address below in order to help us to keep your information up to date.

Contact

If you have any questions about this privacy policy or the treatment of your personal information by HALLONPOWER, please contact us.

Last updated: December 1, 2016